Delivery Information

Delivery Charges

We use predominantly Royal Mail but occasionally DPD & EVRI when they are busy to ensure your parcel is delivered to your address quickly and securely,

Christmas 2023 arrival, last posting dates

If pre Christmas delivery is preferred. Please ensure that you order before the dates below. 

Monday 18 December   Royal Mail Tracked 48®
Wednesday 20 December 1st Class
1st Class Signed For
Royal Mail Tracked 24®

 

We always promptly dispatch same or next working day. Therefore, items purchased after this date will still be sent the next working day, despite the Christmas holidays as we post parcels throughout the holidays to maintain a service to our customers.

Normal Royal Mail & Courier Christmas Holidays

Deliveries over this busy period of time cannot be guaranteed as outside our control. However, these are the normal levels of service provided over the Christmas Holidays by Royal Mail & DPD local. Royal Mail Service Updates

Monday 25 December Christmas Day No Deliveries
Tuesday 26 December Boxing Day No Deliveries
Wednesday 27th December Working Day Normal Service
Thursday 28th December Working Day Normal Service
Friday 27th December Working Day Normal Service
Saturday 27th December Weekend Service
Sunday 27th December Weekend Service
Monday 1 January New Year's Day No Deliveries

 

UK Express Courier Delivery

We would normally choose Royal Mail 24 tracked service. We may also use EVRI for items up to £50 & DPD for parcels over £50 when Royal Mail workloads are high.

Express Courier would normally arrive within 1-2 working days.

Example: If ordered before 8pm and dropped off by us the next working day before 12pm. We would normally achieve next working day after received by courier.

Items such as made to order items would normally be sent after 12pm the next working day. Therefore, normally received within 2 working days.

Royal Mail

After dispatch, Most (95%) of our orders sent first class are delivered within 1 to 5 working days within the UK and 80% of the time it will be with you the following (working) day. Depending on the time of day we may dispatch the same working day. However, items normally arrive at our post office for dispatch on the next working day.

If another address is more convenient than home, eg work, we can send it there instead. This option is available in the checkout.

Most items are in stock at our UK warehouse, unless special order or assembled to order items. Should you require more information, please do not hesitate to contact us on  contact us page.

 

Delivery Prices

Standard Delivery
£2.99 for all orders under £40
£3.99 for all orders over £40 but under £100
£4.99 for all orders over £100

 

Express Delivery Prices Vary

UK delivery normally sent Next working day and arrive within 1-2 days.

 

Returns Policy 

We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item. If for any reason at all you are not entirely satisfied with your purchase, you can return them within 7 days of receipt for a refund or exchange. If you want more information on how you can return an item send us a message on the contact us page with your details.

As we are based in the UK, we often assist customers to overcome problems with use or compatibility, so please do not hesitate to send us a request for support via contact us page.